![]() Ask them “is there anything else we can do for you?” or something similar. It’s pretty common to feel anxious about the whole thing! Feel it OutĬan you tell if your customer is happy or unhappy? Approach them with grace and care. However, it isn’t so easy to know which will work best for your business. Now that you’ve established your platforms and determined how you will manage your reviews as well as which customers are the best to ask for them, it’s time to start asking.Īsking your customers to write a review for your business is both simple and complex. Start with some of the basic platforms and expand from there based on how well you are able to manage the reviews you receive. Establish your business across as many platforms as you can manage, so you do not miss any review opportunities. Some people live on Yelp, while others don’t even know what Yelp is.įind out what platforms you’re listed on and decide if you need to be listed on others. There are a lot of review sites out there that can broaden your reach across demographics. While you’re gathering your review data, pay attention to what review sites you’re on and what kind of feedback you receive from each. Expand your Reach Across Multiple Review Sites Do you see a similarity in the type of customer who has taken the time to write you a review? Gather and evaluate this data to learn who you can ask to write you a review (and who you shouldn’t ask). Have you examined the feedback you’ve already received to understand which customers tend to write you a review? Maybe there’s some consistency to the messaging you’re seeing so far. Showing off your current reviews on your site will inform your potential customers of what kind of experiences they can expect from visiting your establishment and encourage new customers to share their own experiences. That is, of course, if you’re happy with the reviews you have so far. Use your current reviews as a signpost for what you’re looking for by displaying them on your website. Hunt down these conversations on Google, Facebook, Yelp, and anywhere else you may have a business presence and gather them into a list. Chances are, you’ve received feedback from your customers somewhere on or offline. If you’re just getting started with a new reviews strategy you’ll want to begin by working with the testimonials you’ve already acquired. ![]() Here’s how to earn more high-quality reviews to rank higher in search results and connect with your customers. A robust reviews strategy will help you get more reviews, which builds credibility and trust with both customers and search engines. ![]()
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